From the first moment we spoke with her on the phone, she has been awesome! Since we were planning to relocate, she sent us lots of listings in our parameters to review prior to traveling. When we arrived, she took us to properties that were in our range and knew details about each property. She has a vast knowledge of the whole process and answered all of our questions thoroughly. I would not hesitate to hire Lori for a second if you want a true professional and someone that is fun too!